Finding a Job

Kim Filomena working from home with Arise Virtual Solutions

GajGal is partnering with Arise because we believe that the Virtual Call Center offering provides an excellent flexible work opportunity for working mothers. In this first of three series we profile Kim Filomena who moved to Florida 15 years ago from Long Island, NY, where she was working with The Bank of New York with experience in factoring. When Kim moved to Florida she took various management jobs unrelated to banking. During the nationwide recession in 2008, while working as a food & beverage manager at Disney in Orlando she was “downsized” and although she kept a job she was required to work as a server.

Kim has an autistic son, so her job opportunities were limited as she needed a lot of flexibility. Working as a server, meant that financially she wasn’t where she needed to be for his medical and other care needs, so she was scared and nervous about what she was going to do.

After spending six months searching for a job with no success, Kim turned to her sister-in-law who had been working from home for the past year with Arise.

In 2010 she signed up with Arise and waited for a client that piqued her interest. Once she found one, she went through the certification and loved it. When she started with Arise, she was still working as a server at Disney to make ends meet, but after a few months, she had enough income from Arise to quit her server job and work full time with her Arise client. She made more money in the first five months with Arise than she ever did as a server! For the past 2.5 years, she has been a quality assurance facilitator for Arise.

Working at home with Arise has given her the flexibility and ability to stay home with her son and take better care of his special needs. By having that extra time to pay more attention to his goals, her son was able to graduate high school and has recently started regular college classes. Without Arise, she’s convinced she would have never been able to give him that extra attention he needed to succeed.

Kim’s advice to those considering this path:

You want to be educated on the costs before you start. And if you choose to start your own business with Arise, be very choosy on the company you decide to contract with – that’s what makes the biggest difference. She believes that negative experiences can come from people who are unhappy with the clients they’ve chosen to contract with. She’s a believer that you get out what you put in. If she wants to earn more money or has additional time, she can work up to 80 hours/week and that’s just not offered anywhere else. It’s all up to you – it’s more money than if you would find in almost any comparable job. Being her own Independent Business Owner (IBO), she makes more money than working underneath someone else. Her income now is matched to what she was making in New York in the banking industry! She believes you have to have realistic expectations, though – you can make up to $19/hr, and that’s realistic.

She never before believed she could make that much money from home, but now she’s seen it – and not just with her but with others are well. She thinks you should have some basic education to succeed and you need communications skills and basic knowledge of computer systems. She said the classes do take some studying, and no one should expect to breeze right through them, but that’s true of any good, realistic opportunity.

Her overall views of her success with Arise:

In October 2013, she will have been with Arise 3 years, and she couldn’t imagine going back to a desk job. She also takes care of her two elderly parents that now live with her, as well as raising a 15-yr old daughter. No other job she can think of would give her the flexibility and ability to be there for her children and elderly parents the way this Arise opportunity has. The ability to help her family has been so important to her, and she knows she’ll be doing this for a very long time.

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GajGal is an expanding community of mothers helping mothers. Our motto “Get a Job | Get a Life” is based on the belief that for mothers wanting to get back into the workforce, finding a job with “the right level” of flexibility, empowers working mothers to live life on their own terms and better control their own destiny.
GajGal aims to address this “new reality” through four core components:

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